In addition to our extensive schedule courses and training delivery options we can also provide training (LEADERS CUSTOM Courses) specifically designed to support the way you work. We can work with you to define which specific skill areas your team need to focus on.
For implementing LEADERS CUSTOM Courses we recommend that a skills audit be conducted and then we discuss a customized course for your team.
Depending on the level of customization you want our Trainers will develop a customized course outline based on the requirements of your team.
Our Trainers will work with you to evaluate:
* Specific and general training needs
* Internal and External processes
* Interpersonal and Team communication
* Level of knowledge and skills
* Conflict situations
* Requirements of knowledge and skills upon completion of the training course
Using this information, a customized training outline will be compiled and sent to you for review and discussion and agreement.
As an additional level of customization our Trainers can work with you to develop practical exercises and courseware to support your internal processes and workflow.
You may also select courses relevant to your business from the following list of LEADERS Management Courses and request us to customise it for you:
1. Advanced Project Management
2. Advanced Writing Skills
3. Anger Management: Understanding Anger - Yours and Others
4. Budgets and Managing Money
5. Building Self Esteem and Assertiveness Skills
6. Business Ethics for the Office
7. Business Etiquette: Gaining That Extra Edge
8. Business Leadership: Becoming Management Material
9. Business Succession Planning: Developing and Maintaining a Succession Plan
10. Business Writing that Works
11. Call Center Training: Sales and Customer Service Training for Call Center Agents
12. Change Management: Change and How to Deal With It
13. Coaching: A Leadership Skill
14. Communication Strategies
15. Conducting Effective Performance Reviews
16. Conflict Resolution: Dealing with Difficult People
17. Conflict Resolution: Getting Along in the Workplace
18. Creating a Dynamite Job Portfolio
19. CRM: An Introduction to Customer Relationship Management
20. Customer Service Training: Managing Customer Service
21. Customer Service: Critical Elements of Customer Service
22. Delegation: The Art of Delegating Effectively
23. Diversity Training: Celebrating Diversity in the Workplace
24. Employee Dispute Resolution: Mediation through Peer Review
25. Facilitation Skills - Becoming a Great Trainer
26. Generation Gap: Closing the Generation Gap in the Workplace
27. Getting Your Job Search Started
28. Hiring Smart: Behavioral & Performance-based Techniques
29. Human Resources Training: HR for the Non HR Manager
30. Human Sigma
31. Intermediate Project Management
32. Inventory Management: The Nuts & Bolts
33. Marketing and Sales
34. Mastering Interview Skills
35. Meeting Management: The Art of Making Meetings Work
36. Motivation Training: Motivating Your Workforce
37. Negotiating for Results
38. Orientation Handbook: Getting Employees Off to a Good Start
39. Performance Management: Managing Employee Performance
40. Preparing Your Job Search Portfolio
41. Problem Solving & Decision Making
42. Project Management Fundamentals
43. Project Management Training: Understanding Project Management
44. Public Speaking: Presentation Survival School
45. Public Speaking: Speaking Under Pressure
46. Safety in the Workplace
47. Sales Training: Building Relationships for Success in Sales
48. Sales Training: Dynamite Sales Presentations
49. Sales Training: Overcoming Objections to Nail the Sale
50. Sales Training: Prospecting for Leads like a Pro
51. Sales Training: Selling Smarter
52. Skills for the Administrative Assistant
53. SpeakEasy: Conquering Your Fear of Speaking in Public
54. Stress Management Training
55. Team Building: Developing High Performance Teams
56. Teamwork: Building Better Teams
57. Telemarketing: Using the Telephone as a Sales Tool
58. The ABC’s of Supervising Others
59. The Minute-Taker’s Workshop
60. The Professional Supervisor
61. Time Management: Get Organized for Peak Performance
62. Train-the-Trainer - Advanced Skills for the Practical Trainer
63. Train-the-Trainer - The Practical Trainer
64. Working Smarter Using Technology to Your Advantage
65. Workplace Harassment: What It Is and What To Do About It
66. Workplace Violence: How to Manage Anger and Violence in the Workplace
67. Writing Reports and Proposals
